Agreement to Terms
By accessing or using HeartfeltPrints services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Products and Services
HeartfeltPrints provides personalized gift products including custom phone cases, mugs, pillows, and photo gifts. We reserve the right to modify, discontinue, or change any product or service at any time without notice.
Orders and Payment
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.
Payment is due at the time of order. We accept major credit cards and other payment methods as displayed on our website. Prices are displayed in USD and do not include applicable taxes or shipping fees unless otherwise stated.
Custom Products and Content
By uploading photos, designs, or other content to HeartfeltPrints, you represent and warrant that:
- You own the content or have the right to use it
- The content does not infringe upon the rights of any third party
- The content is not illegal, obscene, offensive, or harmful
- You have obtained all necessary permissions from any individuals depicted in the content
HeartfeltPrints reserves the right to refuse any content that violates these terms or applicable laws.
Product Descriptions and Accuracy
We strive for accuracy in product descriptions and images. However, we do not warrant that descriptions are error-free. Colors may vary slightly due to monitor settings and printing processes. Custom products may have minor variations from the preview shown on our website.
Shipping and Delivery
Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, or other factors beyond our control. Risk of loss transfers to you upon delivery to the shipping carrier.
Returns and Refunds
Due to the personalized nature of our products, we generally do not accept returns or exchanges unless the product is defective or damaged upon receipt. Please review our detailed Returns & Refunds Policy or contact us for assistance with any issues.
Intellectual Property
All content on the HeartfeltPrints website, including text, graphics, logos, images, and software, is the property of HeartfeltPrints or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Prohibited Activities
You may not use our services for any illegal purpose, to harass others, or to violate any applicable laws or regulations. Prohibited activities include but are not limited to:
- Uploading content that infringes on intellectual property rights
- Interfering with the operation of our website or services
- Using automated systems to access our website without permission
- Attempting to gain unauthorized access to our systems
Limitation of Liability
To the fullest extent permitted by law, HeartfeltPrints shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the product or service in question.
Indemnification
You agree to indemnify and hold HeartfeltPrints harmless from any claims arising from your use of our services, your violation of these terms, or your infringement of any third-party rights.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of the United States.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Continued use of our services after any changes constitutes acceptance of the modified terms.
Contact Information
For questions about these Terms of Service, please contact us at:
Email: [email protected]
Address: HeartfeltPrints, United States